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Emerald Windows place picture
4.9
Based on 306 reviews
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Mel Soren profile picture
Mel Soren
20:15 17 Dec 25
Have used Emerald 2 times now. Outstanding work, this most recent time I had 3 windows replaced by Eddie and Raphel. The guys were wonderful, courteous, clean and efficient.
The only negative was I had an issue with my sales rep Todd, he was unprofessional and dismissive towards me. I had to hound him for almost 2 months to get quotes, even after I assured him on day one that I was going to move forward with replacing the windows. I have no idea what the issue was? It got to the point where every time I was to recieve a quote I would wait a week or two then follow up with an email with then having to resort to calling the office. The last time I called, Todd explained to me that "he was terrible at emails and if he didn't respond in 24 hours that I should call him." OK, what? That is literally his job, he was the sales rep and works off of commissions. I was so offended by the whole ordeal I asked for another sales rep to work with me. Paul was awesome and immediately got me the estimates and ordered the windows. The only reason I still continued to work with Emerald was because I had worked with them before and they did a phenomenal job. And the only reason I'm giving 5 stars and not lower after being treated like that by the rep was because of Eddie and Raphel.
Will Hochgertel profile picture
Will Hochgertel
16:46 30 Nov 25
I am so happy with the 4 windows they installed in basically 1 day! Would go back to them for any other window or door needs!
john carideo profile picture
john carideo
14:46 26 Nov 25
Raoul and Kyle installed 4 basement windows and repaired the framing and flashing on 3 third story windows. They skillfully and neatly completed the job in three days. Completely satisfied. Would definitely use Emerald again.
Gabrielle Colson profile picture
Gabrielle Colson
20:52 10 Nov 25
Emerald’s Windows did an amazing job! We needed historically accurate windows, and Emeralds gave us exactly that. Gill and Dylan went above and beyond with our window replacement. They were extremely professional and courteous. I would recommend them to anyone who needs window work done.
Kelsey Tagg profile picture
Kelsey Tagg
20:12 28 Oct 25
Easy, efficient, convenient, reliable, courteous, hard working, kind, clean as a whistle. Amazing crew- Gil and Dylan are friendly and spotless, went above and beyond- cemented, caulked and sealed everything up tight. Even helped with a door issue. Amazing owner, answered every annoying question I had and discussed every option available.The windows are beautiful and the best deal you’ll get in the philly area. Big companies can’t touch this kind of customer service! Thank you so much !!
Photo from customer reviewPhoto from customer review
Response from the owner 15:58 29 Oct 25
Thanks so much for your kind and thoughtful words Kelsey. It was a pleasure working with you, and I'm glad you're happy with the finished product. Paul Stone
Jane Fonda profile picture
Jane Fonda
14:42 13 Oct 25
These folks are the best! Louie and Gil and their team replaced three windows and two doors in my 100+ year old home. They were consummate professionals - careful, thorough, attention to every detail, and when glitches arose, they explained them and solved them skillfully. Prompt, great communication, excellent clean-up. Exquisite work - neighbors and passersby stopped to compliment the house’s new look, and to get company’s contact info. Highly recommend them. Thanks, Emerald!
Mark Angelow profile picture
Mark Angelow
19:32 09 Oct 25
Highly recommended! A+ experience with Emerald and overall excellent installation by Ed and Bob. They were prompt, communicative, talked us through options for the finishing details, answered any questions we had, and were mindful as we worked from home during the install. The Provia windows look amazing in our space. Will go back to Emerald in the future.
Response from the owner 22:26 09 Oct 25
Thank you, Mark!
Christopher Mele profile picture
Christopher Mele
19:00 01 Oct 25
Gil and Dyl are professional, on time, and deliver results. 💯 satisfied. I recommend them for custom work for their years of experience and commitment to quality. First rate
Response from the owner 11:39 06 Oct 25
Thank you!
Benjamin S. Krakauer profile picture
Benjamin S. Krakauer
13:33 29 Sep 25
Emerald Windows did a great job on our windows. The team were all pros, extremely courteous, friendly, and knowledgeable. They cleaned up after themselves each day and gave us helpful tips on maintenance. I’d recommend them to anyone!
Response from the owner 11:16 06 Oct 25
Thank you, Ben!
Zachary Redlitz profile picture
Zachary Redlitz
17:57 24 Sep 25
Corey and the Emerald team did a superb job of fixing my Andersen casement window. It was an uncommon situation with a difficult-to-execute solution, and they more than resolved issue—my window now works even better than it did when it was brand new! I would highly recommend them to anyone in need of their services.
Robin Downs profile picture
Robin Downs
22:13 22 Sep 25
I don’t usually write reviews, but I wanted to say how pleased I was with the work done today by the three installers from Enerald Windows. I had used their services 5 years ago and decided to go ahead and do the last three windows. One of the windows had bars that had probably been installed pre-1980. I was told that the new window could be installed without removing the wrought iron bars. But Gil and his team thought the installation would be better by removing the bars. They removed & replaced the bars and installed the windows all in one day! That wasn’t an easy task!! Mission accomplished! They were courteous, arrived on time and did a fantastic job cleaning up. Kudos and Thank you to Gil, Dillion & Issac!!
Photo from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner 09:27 23 Sep 25
Thank you, Robin! We hope you enjoy the new windows!
Anthony Giacobetti profile picture
Anthony Giacobetti
16:45 21 Sep 25
I’ve been working with Corey K at Emerald Windows since he first started at the company, and I can confidently say his service has been nothing short of outstanding. As a property manager, I often deal with unexpected issues, and it’s critical to have a reliable vendor I can trust. Corey K has always been helpful, accommodating to all my requests, and consistently professional. He gets the job done quickly and effectively, every single time.

I highly recommend Emerald Windows, and especially working with Corey K — he’s an absolute asset to their team.
Response from the owner 11:38 22 Sep 25
Thanks Anthony! It’s always been a pleasure doing work with your company. Thank you for the kind words! - Corey
Annie G profile picture
Annie G
15:04 17 Sep 25
Corey is skillful, professional, and fixed what seemed hopeless to us - a retracting screen. Great in every way including courtesy.
Response from the owner 12:23 18 Sep 25
Thanks Annie. Retracting screens has be tricky. Glad Corey was able to correct the issue you were experiencing.
Deana Stuart profile picture
Deana Stuart
13:57 16 Sep 25
Emerald came and replace a few of my rowhouse windows including a bow window. The crew (Ed, Bob, and Isaac) were prompt, professional, and did a great job! I'm really happy with my new windows!
Response from the owner 12:57 17 Sep 25
Thanks for the kind words Deana. It was a pleasure working with you and your husband.
Scott Sutherland profile picture
Scott Sutherland
19:33 15 Sep 25
09/2025 update:
Emerald Windows did another excellent installation of windows at my home. The installation team of Gil and Dylan did a fantastic job. The windows look gorgeous. I highly recommend Emerald Windows!

Previous review:
I had a great experience with Emerald Windows from the initial estimate from Paul to the installation job by Louie and Ame. They were able to remove my 50+ year old single pane windows and replace them with gorgeous energy efficient windows. I highly recommend Emerald Windows!
Response from the owner 17:42 18 Sep 25
Thanks for the kind words Scott! Always a pleasure to work with you.
Alex Hillman profile picture
Alex Hillman
16:05 26 Aug 25
2025 Update: we had Emerald back for a second round of windows, as promised, and once again they delivered!

Just like last time, Todd make the initial consult and measuring process easy, and we quickly placed our deposit. A couple of months later, we had the install scheduled thanks to Juan.

This time, the install was completed by Ed, Bob, and Isaac who were all super professional and did an AMAZING job, most notably rebuilding a severely water damaged window frame and helping route some wires neatly through the trim.

We still have more windows to replace, and will absolutely be back for the next batch!

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Original 2023 Review: SO happy with our windows from Emerald, both the finished product and the process for getting there. After several interactions with high pressure sales companies pretending to be window companies, we were ready to give up, but the initial experience with Todd was amazing so we decided to move forward.

Between the positive sales consult with Todd, and the installation team (Paul and Bobby) taking great care of our home while replacing the windows, we're SO happy. They look even better than we had imagined they could, and we'll be back to update photos when our bathroom renovation is complete to show how good they look in a properly finished room!

Huge thanks to everyone at Emerald for this experience. We've got lots more windows to replace, and we'll be back to work with you again.
Jeffrey Evans profile picture
Jeffrey Evans
15:16 28 Feb 25
Emerald Windows was fantastic to work with! They did 25 new windows for us, removed an old crumbling door, and installed a new wall. We have a very diagonal house and these guys worked wonders to make the windows fit into its weird shape. They did amazing custom woodwork, and even hand-planed most of the trim to ensure it would fit correctly. They pulled design elements from other parts of the house to make sure everything meshed well together.

They were very communicative during the whole process, and worked with us to set up a plan for the finishing touches - we want to eventually stain the interior trim to match other parts of the house, so they left them unfinished for us, and even left us a good inventory of wood pieces in case we need them. (Any nail holes in the photos are there because we want to fill them in as we stain the trim ourselves.)

Communication was great, the sales experience was great, and we're very pleased we went with them.

Thank you Eddie and Bobby!

Thank you Tim and Marc!

Thank you Todd and Juan!